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You cannot pay for driving lessons via any other method and neither RED nor your instructor accept any liability for monies for lessons paid for by any other method than those outlined above. You can only pay for driving lessons via the methods outlined above. If, at any point during this six month period you determine that you do not wish to take any more of your prepaid driving lessons, you are entitled to a refund of the balance of your funds. You acknowledge that after the expiry of this six month period, you will not be entitled to a refund of any funds not applied to driving lessons or to utilise these funds for booking further driving lessons. Our “No Quibble Refund Guarantee” only applies to funds initially paid to RED and held on your behalf in the Client Account.Īny funds paid directly to your instructor are not protected by this guarantee.įunds paid to RED for prepaid driving lessons to be provided by your instructor must be applied to driving lessons by you within six months of the date of your original payment to RED.
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If for any reason those card details have become invalid before any refund can be made, RED reserves the right to verify the identity of the person requesting the refund and seek verification of the validity of any alternative card or bank account details provided by you. If you decide you no longer wish to have driving lessons through RED, we will refund any funds remaining in your Client Account in line with the refund terms below, without charge.įor security reasons, any refund of your funds will be made back to the card from which the original payment was taken. RED operates a “No Quibble Refund Guarantee”. RED does not accept any responsibility for any payments you make directly to your instructor. If you pay your instructor directly you should obtain a receipt. Your instructor will confirm which payment methods they can accept. You can also pay for lessons by paying your instructor directly without involving RED.
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If you do not dispute the details within the specified time, then the instructor will automatically receive payment from your funds held in the Client Account for the driving lesson delivered. If you disagree with the details in the email, you should contact RED immediately, but in any event within 72 hours of the time and date of the email, to place the transaction in dispute. The email will detail the name of the instructor, the duration of the driving lesson and the date and time of delivery of the driving lesson. Following delivery of each driving lesson, your instructor will confirm to RED that the driving lesson has been delivered and, subsequently, RED will send you an email (to the most recent email address you have provided to RED at the time).Payment from your funds to the instructor for lessons delivered will only be made in circumstances where you have not raised a dispute with RED in line with the policy detailed below.Your funds held in the Client Account will only be used to pay your instructor on a lesson by lesson basis once each lesson has been delivered to you.Your funds will be held in a designated Client Account keeping them separate from the trading assets and liabilities of RED.Payment by credit or debit card online at As part of its booking service, RED confirm and agree that the following shall apply to all pre-paid bookings:.You can pay for driving lessons in advance via one of the following methods: RED operates its website and its contact centre in order to allow you, the customer, to purchase driving lessons packages with a RED driving instructor.